Novosibirsk zoo
About the project
We have launched self-service kiosks for selling entrance tickets at Novosibirsk Zoo. Now visitors can independently choose the type of ticket, number of tickets, pay and receive printed entry tickets. Smartix ticket kiosks complement the modern concept of single ticket system, combining self-service devices for purchasing tickets at the entrance and remote online service for selling tickets on the zoo’s website.
Ticket sales kiosks installed at the entrance are in high demand among visitors. The speed and ease of purchase and intuitive interface make them accessible to any age category. During the season daily number of visitors varies between 8-10 thousand people and most of them now choose self-service kiosks to purchase entrance tickets.
Interfaces
Zoo guests are offered quick and convenient purchase of tickets through an intuitive interface. System includes showcase of entrance tickets with a choice of their number by type and additional drops down information about benefits and categories of citizens who can visit zoo for free.
After selecting tickets, system offers to pay by bank card. Upon successful payment tickets with QR code for entry are printed using thermal printer.
Result
Self-service devices have significantly reduced queues and speeded up the process of purchasing tickets. The workload of the classic cash registers has been relieved.
The modern window for selling tickets through ticket kiosks has made visiting the zoo even more accessible for people who want to purchase tickets on the spot, but do not want to stand in line to the ticket office or have difficulty purchasing tickets remotely on the zoo’s website.
Project features
- As part of the project, Smartix ticket kiosks are integrated with the customer’s accounting system, payments are fiscalized through the cloud service.
- Self-service ticket kiosks prompt customers to enter their phone number in order to if necessary, search for payment in accounting system.
- Interface stylized in the corporate colors of the Novosibirsk Zoo.
