Product
Advantages
Why Smartix self-checkouts more profitable than staff
Status and notifications
Notification system for responsible personnel
Features
Key system features and functional components
Remote update
Embedded system based on a single repository
Interface branding
Stylization, branding, development of any screens
Architecture
Architectural and deployment scheme
Primary registration
Scanning passports and printing documents
Technologies
Applied technologies and supported OS
Advertising module
Launch of advertising banners and videos
Website-based storefront
Launching websites at kiosks
Remote monitoring
Online device tracking
Presentation
Detailed product description in pdf
They choose us
MTS retail chain, the largest non-food retailer in Russia, chooses Smartix solution for launch of self-service kiosks with an interactive showcase. The devices are used in the premium chain of GURU stores.
New Jerusalem
Ticket kiosks for largest state museum
About project
One of the largest museum complexes in the country, the New Jerusalem Museum, has chosen ticket kiosks with Smartix software. The museum occupies an area of over 10000 square meters, has collection of 180,000 exhibits and includes concert hall - now visitors can buy tickets for all museum events in a couple of clicks.
Features
Visitors use self-service kiosk with integrated website to view information about events and purchase tickets. In the case of exhibitions, there is customizable selection of the tickets amount with reference to the visitor's type — citizens of the Russian Federation, foreigners, preferential visitors, etc. An additional detailed description is provided for each event.
Tickets includes Custom 302 thermal ticket printers. After making a payment, the kiosk prints a ticket on a specialized ticket form. Our software provides the cutting and accounting of ticket stubs that remain inside the kiosk. Device print barcode on the control part of the ticket for quick scanning by the controller at entry using a mobile device or through automated readers.
Interfaces
Result
A large people flow led to constant queues — it took more than 1 hour to buy tickets, while some visitors always needed additional information, which increases the waiting time. The museum complex in addition to exhibition events also have the concert hall with a wide repertoire, organizes conferences and master classes, which further increases the load on the ticket sale and help desk unit. On the first day kiosks sold 700 tickets, there is more than 400 purchase operations. According to information from the museum’s management New Jerusalem is considered as the most visited regional museum in the country.
As a result of the implementation ticket kiosks have reduced the purchase tickets time to a few minutes. For each exhibition or concert event now there is interactive information to help visitor quickly make a decision about a visit. If visitor wants to buy tickets for concert events, there is convenient interactive hall map with data on available seats and cost depending on the distance to the stage and seat type. At the kiosks additionally available the functionality of the entire website of the museum complex for search of reference information.
